Features (Returnity version - partial list)
The user clicks the "Report" button to print a report. Alternatively, the listing and report can be reached from the "Listings Menu"
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Features (Returnity version - partial list)
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Menu Driven System - easy to learn, easy to use. Six menu screens lead to the many functions provided by Returnity. (Click Here) | ||
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Case Detail Form: For displaying details about a selected Lost/Found case. (Click Here) This form is used to enter new cases, to edit existing cases details, and to delete selected cases. The administrator clicks the "E-Mail" button to open an e-mail message to the item owner. If the administrator has elected to use item photos, a click on the "See Photo" button brings up the item photo. (Click Here) A click on the "Finder" button allows the administrator to capture a finder's contact information. When this form is printed, a receipt is also printed for signature documentation that an item has been released to its owner. | ||
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Auto-Record Matching: Returnity automatically matches "Lost" with "Found" records, and vice versa. Example: A call is received that an individual has lost a cell phone. Your Lost & Found officer enters the call as a new "Lost" record. Returnity automatically searches for and retrieves any potentially matching "Found" records. Several factors are used for matching (make, serial number, location, color, size and combinations of these). (Click Here) The administrator can set the number of "look-back" days that define the time period over which matching is attempted. | ||
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Category Search: For viewing detail about cases that satisfy selection criteria. User selects search parameters (any combination of: Item Type, Category (Lost / Found), Start Date, End Date and desired sort sequence. Data is presented in abbreviated format. User clicks a "Detail" button to see full details about an item's full details. To print a report, user selects desired sort sequence and clicks the "Report" button. (Click Here) | ||
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Parameter Search: A "Parameter" search enables the user to search for specific text (like: "Honda key"), to search by location (like "Bookstore"), by room number (like "B1231"), by owner last name (like "Johnson"), and by tag number (like "A00432"). These unique, user-friendly, search capabilities enable the user to respond at once to inquiries regarding lost and found items. When searching on location or room number, the user can also specify an item type (like "Bookstore", "Credit Card" to display records of credit cards lost or found in the bookstore. (Click Here) | ||
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Last X Day Founds: Button is always visible on screen. Administrator establishes X = 1 to 9 days (this can be changed at any time). A click instantly recalls information on items found over the past "X" days (people generally realize that they have lost something within a few days of doing so). Click the "Detail" button to see full details of any item. Click the "Report" button to provide a listing of the items. (Click Here) | ||
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Labels: Identifying labels can be printed for "Found" items. Mailing labels can be printed for notifying and/or returning items to owners. Labels may be printed to sheet stock (a special printer is not required) or individually by use of a Dymo label printer. | ||
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Listings: Listings Menu provides access to a variety of listings and reports. (Click Here) | ||
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Undispositioned Item Listing / Report: If the administrator has entered a standard number of days that items are held, and if there are any "Found" items that exceed that number of days, a "Disposable Items" button automatically appears onscreen. A click on the button opens a selection form with the standard number of "hold days" preselected. The user selects the sort sequence in which the data is to be presented and clicks the "Go" button to bring up a listing that displays, in the selected sort sequence, all undispositioned items older than the pre-selected "hold days". (Click Here) The user clicks the "Report" button to print a report. Listing and report support departmental practice of disposing of undispositioned items after a specified time period. Alternatively, the listing and report can be reached from the "Listings Menu". | ||
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System Status Report: Report shows, for each user-defined Item Type, the numbers of items lost, found, and dispositioned as of the date of the report. (Click Here) | ||
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Auction Report: User selects time span of report. Report shows items to be auctioned and provides fields for recording "Item #", "Bidder #" and "Amount Bid". (Click Here) | ||
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Owner Notifications:
If administrator has entered a standard number of days beyond which an
unanswered owner notification is to be considered overdue, an "Overdue
Notifications" button automatically appears onscreen to signal overdue
notifications. User clicks the button to bring up a listing that
displays records of overdue first, second, and third time owner
notifications. (Click Here)
The user clicks the "Report" button to print a report. Alternatively, the listing and report can be reached from the "Listings Menu" |
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Disposition Statistics: Listing shows, for user-selected time period, the number of found items and the number and percent of items that have been dispositioned. Percentages and average time to disposition are presented for each type of disposition ("Return to Owner", "Auctioned", etc.), thereby proving a measure of departmental effectiveness in handling found items. (Click Here) The user clicks the "Report" button to print a report, or clicks the "Chart" button to print a chart of the data. Click Here) | ||
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Return-to-Finder: Finder contact information can be captured and a found item may be designated "Return-to-Finder". A button appears automatically on-screen if any item so designated is within two days of its designated disposal date. Click the button to see a list of all such items. Click an item's "detail" button to see full details. (Click Here) | ||
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Administrative Functions: The Administrator Menu is the gateway to key administrative functions where Item Types, Lost/Found Locations, and Dispositions can be added and deleted. Preferences and passwords are set, options are selected, and older case records are deleted or archived using functions accessed via this menu. (Click Here) | ||
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Fully Customizable: "Item Types", "Lost/Found Locations", and "Dispositions", appear as drop box lists in Returnity. Selections are made from these drop box lists as data are entered. These lists are readily customizable by the user to suit the user environment. (Click Here) Other feature options, such as telephone number format (U.S. or International), report numbers (manual entry or auto-generated), use of estimated item values, label printing preference, and use of item photos are as established by the user. (Click Here) | ||
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Security: Returnity requires a name and password sign-on. The administrator grants either "Administrator" or "User" privileges to authorized personnel. One must have "Administrator" privileges in order to access the administrator menus where preferences are set, personnel are authorized, and drop-box lists are maintained. Additionally, upon initial installation, the administrator has the opportunity to lock out a special key combination that would permit intrusion by an expert user into Returnity's design features. | ||
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Permissions: The administrator individually assigns each sanctioned staff member permission to add, edit, and delete records. Some personnel may have none of these permissions and hence, can only view records and reports. Others, may have permission for one or any combination of these actions. (Click Here) | ||
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Traceability: Returnity provides full tracking of all actions relating to the addition, edit, and deletions of case records. For each such action, the user's name is recorded, along with the date and the time. When a record is edited, the names of all edited fields are recorded as well. Deleted records are not lost; they appear to the user to be deleted, but are moved to a separate table accessible by the administrator. Only the administrator can actually delete a case record. Likewise, the administrator has ready access to all traceability records relating to record additions, edits, and deletions. | ||
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Network Installation: Almost all customers install Returnity on a network server. | ||
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Sample Case Records: Returnity is shipped with a number of sample case records, thus enabling the user to become familiar with Returnity's many features without first requiring the user to enter their own records in substantial numbers. A special screen is provided for deleting the sample records when the user is ready for "real world" deployment. | ||
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User Guide: The Returnity User Guide provides a complete guide to installation, preference setting, purpose of each menu item, and use of all screens, forms, and reports. The User Guide, in the form of a Microsoft PowerPoint file, is installed along with Returnity. The User Guide can be used to power an overhead projector for training purposes. | ||