Features (partial list)
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Features (partial list)
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Menu Driven System - easy to learn, easy to use. Six menu screens lead to the many functions provided by Returnity. (Click Here) | ||
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Case Detail Form: For viewing details about a selected Lost/Found case. (Click Here) This form is used to enter new cases, to edit existing cases details, and to delete selected cases. A click on the "E-Mail" button opens a mail message to the item owner. If user has elected to use item photos, a click on the "See Photo" button brings up the item photo. (Click Here) When this form is printed, a receipt is also printed for signature documentation that an item has been released to its owner. | ||
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Labels: Storage labels can be printed for "Found" items. Mailing labels can be printed for notifying and/or returning items to owners. A special printer is not required. | ||
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Case Listing Form: For viewing abbreviated detail about many selected cases. The user can choose any of three sorts for presenting the data, making a search quick, efficient and effective. Click on the "Detail" button with each case to recall complete case details. (Click Here) | ||
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Last X Day Founds: Button is always visible on screen. Administrator establishes X = 1 to 9 days (this can be changed at any time). A click instantly recalls information on items found over the past "X" days (people generally realize that they have lost something within a few days of doing so). Click the "Detail" button to see full details of any item. Click the "Report" button to provide a listing of the items. (Click Here) | ||
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Search: Returnity provides multiple search modes. A "Category" search is used to recall Lost/Found case information on one or any combination of: Item Type, Category (Lost / Found), Start Date, End Date. (Click Here) A "Parameter" search enables the user to search for specific text (like: "Honda key"), by location (like "Parking Lot"), by room number (like "B1231"), by owner last name (like "Johnson"), and by tag number (like "A00432"). These unique, user-friendly, search capabilities enable the user to respond at once to inquiries regarding lost and found items. (Click Here) | ||
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Auto-Record Matching: Returnity automatically matches "Lost" with "Found" records, and vice versa. Example: A call is received that an individual has lost a cell phone. Your Lost & Found officer enters the call as a new "Lost" record. Returnity automatically searches for and retrieves any potentially matching "Found" records. Several factors are used for matching (make, serial number, location, color, size and combinations of these). | ||
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Reports: Reports Menu provides access to a variety of reports. (Click Here) | ||
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Undispositioned Item Report: User enters number of days. Report shows all undispositioned items older than the number of days entered. Report supports departmental practice of disposing of undispositioned items after a specified time period. A button appears automatically on-screen when the system contains one or more items overdue for disposal. (Click Here) | ||
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System Status Report: Report shows, for each user-defined Item Type, the numbers of items lost, found, and dispositioned as of the date of the report. (Click Here) | ||
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Auction Report: User selects time span of report. Report shows items to be auctioned and provides fields for recording "Item #", "Bidder #" and "Amount Bid". (Click Here) | ||
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Owner Notifications: User enters number of days. "Overdue Notifications" button automatically appears to signal overdue notifications. Button click brings up report showing records of first, second, and third time owner notifications older that the specified number of days. (Click Here) | ||
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Disposition Statistics: Report shows, for user-selected time period, the number of found items and the number and percent of items that have been dispositioned. Percentages and average time to disposition are presented for each type of disposition ("Return to Owner", "Auctioned", etc.), thereby proving a measure of departmental effectiveness in handling found items. Report is available in text (Click Here) and chart form. (Click Here) | ||
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Administrative Functions: The Administrator Menu is the gateway to key administrative functions where Item Types, Lost/Found Locations, and Dispositions can be added and deleted. Preferences and passwords are set, options are selected, and older case records are deleted or archived using functions accessed via this menu. (Click Here) | ||
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Fully Customizable: "Item Types", "Lost/Found Locations", and "Dispositions", appear as drop box lists in Returnity. Selections are made from these drop box lists as data are entered. These lists are readily customizable by the user to suit the user environment. (Click Here) Other feature options, such as telephone number format (U.S. or International), Report Numbers (manual entry or auto-generated), use of estimated item values, and use of item photos are as established by the user. (Click Here) | ||
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Security: Returnity requires a name and password sign-on. The administrator grants either "Administrator" or "User" privileges to authorized personnel. One must have "Administrator" privileges in order to access the administrator menus where preferences are set, personnel are authorized, and drop-box lists are maintained. Additionally, upon initial installation, the administrator has the opportunity to lock out a special key combination that would permit intrusion by an expert user into Returnity's design features. | ||
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Permissions: The administrator individually assigns permissions to add, edit, and delete records. Some personnel may have none of these permissions and hence, can only view records and reports. Others, may have permission for one or any combination of these actions. | ||
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Traceability: Returnity provides full tracking of all actions relation to the addition, edit, and deletions of case records. For each such action, the user's name is recorded, along with the date and the time. When a record is edited, the names of all edited fields are recorded as well. Deleted records are not lost; they appear to the user to be deleted, but are moved to a separate table accessible by the administrator. Only the administrator can actually delete a case record. Likewise, the administrator has ready access to all traceability records relating to record additions, edits, and deletions. | ||
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Network Installation: Almost all customers install Returnity on a network server. | ||
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Sample Case Records: Returnity is shipped with a number of sample case records, thus enabling the user to become familiar with Returnity's many features without first requiring the user to enter their own records in substantial numbers. A special screen is provided for deleting the sample records when the user is ready for "real world" deployment. | ||
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User Guide: The Returnity User Guide provides a complete guide to installation, preference setting, purpose of each menu item, and use of all screens, forms, and reports. The User Guide, in the form of a Microsoft PowerPoint file, is installed along with Returnity. | ||